Shipping policy

We offer a UK Mainland Overnight Service for delivery of your decorative logs.

The logs are shrink wrapped in their nets and you receive them like any other mail order parcels (only heavier) so they won't get wet for lying in the rain for a few hours.

Our courier delivery service is Monday to Friday.

Saturday delivery is available but expensive (give us a call) and Sunday is out - sorry!

Remember - you don't need to be in as the driver can drop a card and leave them around your property on request (or with a neighbour). Please use the text box when placing your order to leave specific instructions and we'll pass them on to the courier.

If you need to be in for the delivery we're sorry that we can't give a specific time at this stage so you'll have to pull an all-dayer.

Orders received before 12 noon will be delivered the following day with the exception of orders placed after 12pm Thursday (delivery will be Monday) and bank holidays (delivery will be Tuesday for orders placed after 12pm the preceding Thursday and before 12pm the preceding Friday. Orders received after 12pm on Friday before a Bank Holiday Monday won't be delivered until the following Wednesday)